A key role in logistics today plays the information system. Software that controls pick & pack, shipping, reporting, billing, etc. is something that saves our clients thousands of euros every year.
For fulfilment we have developed two our own systems – WMS (Warehouse management system) called Kika and web-based client app Zoe. Thanks to Zoe and full integration with our API and your system – eshop, ERP, accounting, CRM... you have perfect control over your orders, parcels and inventory. In real time or in xml/excel outputs you can see the status of your stored goods, progress in packing, parcel delivery status, movements of every item, imported customers´ orders and related documents (invoices, bills of delivery, etc.).
After in-house processing the goods change into parcels – with the proof of shipping, delivery company´s tracking number, price for the service and transport. If the product is returned by customer, you can see all documents and photographs in system again. Data between us, you and your customers can be transferred in different ways. We inform customers through sms messages or emails before delivery.
In matter of deeper integration we can provide you invoicing module (also for international sales), payment processing, managing of cash on delivery, online calculator for shipping worldwide, returns management and complete inventory management – with expiration dates, supply analysis, etc.