Returns management
/ By Rastislav Tinak / E-commerce logistics • Fulfillment • Fulfillment process • Reverse logistics/ • • • • • • • • • • • • / 0 Comments

Reverse Logistics: A Complete Guide to E-commerce Return Management

With the increase in e-commerce orders, the volume of returned shipments is also rising. Hence, no e-shop should underestimate its reverse logistics. Its role is to manage returned merchandise, either by reintroducing it into the offering, repairing it, or recycling the products.

According to Invesp, an online customer is likely to return up to a minimum of 30 percent of the products they order for various reasons. This stands in stark comparison to brick-and-mortar stores, where return rates are nearly 9 percent, a significantly lesser concern.

Furthermore, returns have a negative impact on the environment. Within e-commerce, returned products are the second-largest source of air emissions, according to statistics from the Statista portal. These returns contribute to approximately a quarter of emissions in this context.

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Seasonal peaks are no longer a problem with logistics solution by Fulfillment by FHB Group.
/ By Rastislav Tinak / E-commerce logistics • Press Release/ • • • • • • • • • / 0 Comments

Press Release: Rapid Surge of Orders Driven by Multimillion Euro Investments

Upon completion of the planned investments into the automation and digitization of e-commerce logistics within the hall in Svätý Jur, the company Fulfillment by FHB Group continues its trajectory by opening a new warehouse in Senec. The objective of both logistical centers is to manage the escalating volume of orders stemming from the sharp increase in new clients.

Bratislava – The dominant provider of fulfillment in Central and Eastern Europe has concluded a series of planned multimillion-euro investments into the automation and digitization of the logistical process. Within the primary warehouse in Svätý Jur, the company has thus expanded with an array of automated packaging facilities, sorters, conveyors, and vehicles.

In light of the company’s growth, the opening of another logistical center in Senec has arrived, encompassing approximately 10,000 square meters in its initial phase. These novel spaces unveiled themselves in August 2023 and are equipped, as well as existing ones, with advanced and globally unique technological technologies.

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