Change of fulfillment partner

Fulfillment Provider: When It’s Time for a Change?

In the world of e-commerce, flawless processing of orders is crucial to ensuring customer satisfaction and maintaining a competitive advantage. The fulfillment provider, also known as a third-party logistics company (3PL), plays a key role in ensuring logistics for e-commerce clients.

In short, it ensures that your goods are securely stored, orders are processed quickly and accurately, and additional services such as international delivery solutions, return processing, and the like are provided. However, especially during peak seasons, such as Christmas, situations may arise where your logistics fall behind, delays occur, error rates increase, and customers turn to other e-shops.

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Fulfillment and 3PL Company Location: 6 Factors Why It Matters

The location of a logistics partner is a critical point in efficiently delivering packages to end customers as quickly and cost-effectively as possible. Furthermore, the right location can help e-commerce businesses open doors to new international markets, thereby increasing growth and the competitiveness of their online shops.

The benefit of a fulfillment company’s location ultimately extends to the consumer, for whom delivery speed is a paramount factor when shopping online. These findings are confirmed by Statista, with up to 59 percent of respondents stating that fast delivery is the most convincing factor for making a purchase.

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Seasonal peaks are no longer a problem with logistics solution by Fulfillment by FHB Group.

7 Biggest Challenges for E-Commerce Logistics and Fulfillment Centers

One of the most important experiences for a customer with an e-shop is the time from placing the order to its delivery. Speed and flawlessness are therefore primary factors in maintaining customer loyalty in the future and preventing them from switching to competitors.

The e-shop must therefore focus not only on its own presentation, but also on ensuring the most thorough logistics services for products and making the purchase as pleasant as possible for customers. However, there are many more challenges for e-commerce logistics than just ensuring fast delivery and flawless packaging.

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Innovate or Stagnate: Why is Automation Essential for E-Commerce Logistics

The introduction of modern automated technologies not only enhances the e-shop and its warehouses but also brings faster and, above all, error-free solutions to logistics processes. However, many e-commerce or fulfillment companies are waiting for the right time to invest in new technologies.

It is a significant investment that smaller e-shops may not have the funds for or may not be profitable considering current order volumes. Nevertheless, it is a step forward to catch up with or even surpass the competition and thus improve the customer experience.

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A network of linehauls

Fulfillment centers in Europe: Why the Network of Transportation Lines Matters

Fulfillment companies play a pivotal role in the supply chain, particularly by ensuring the most efficient delivery of products to e-commerce businesses’ customers. Logistics constitutes a crucial component of the e-shop business process, and utilizing the services of a 3PL fulfillment provider with its own transportation network confers a significant advantage over competitors.

The presence of its own transport lines allows for greater control over the delivery process, resulting in faster and more reliable delivery times as well as reduced shipping costs. Additionally, it offers more flexibility to tailor logistical solutions to the customers’ needs, thus propelling the e-shop ahead of its competition.

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Unlock the Benefits of Outsourcing Logistics

10 Reasons to Choose Fulfillment by FHB Group: Unlock the Benefits of Outsourcing Logistics

Global e-commerce is growing at a rapid pace, with consumer demand driving the majority of this growth. More and more users want to shop online, which is something sellers are adapting to by expanding their offer to e-commerce platforms or to new markets.

In this regard, an e-commerce business must cover several important pillars. One of them is the e-shop itself and its capabilities, to ensure flawless logistics and to get the e-shop in front of people with various marketing campaigns.

One pillar without the other can’t function, and the seller often can’t handle all three at once. As a result, e-commerce businesses are increasingly relying on third parties to assist or advance them with individual pillars over their competition. 

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Is cheap fulfillment the right solution for an e-shop.

Cheap fulfillment: Is it the right solution for an e-shop?

To be successful in a highly competitive e-commerce market, an e-shop must be able to provide logistics that are fast and flawless. However, often times, online retailers are looking for solutions based on cost savings rather than quality when it comes to logistics.

Paying less for logistics is, of course, the goal of every businessman, but not everything that is cheap is also good. This rule applies even more when outsourcing logistics to a fulfillment company, whose main task is to provide the e-shop with top-notch logistics services.

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Questions to ask yourself when choosing a fulfillment partner

12 questions to ask yourself when choosing a fulfillment partner

Many e-commerce sellers can be troubled by logistics, which is why they increasingly turn to the help of third parties. The higher demand for logistics outsourcing also stimulated the creation of many fulfillment companies.

However, not every 3PL provider can ensure that logistics work flawlessly and, most importantly, quickly. Therefore, before choosing a fulfillment partner, several important factors must be considered, which can move the e-shop one step ahead of the competition and at the same time satisfy customers.

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