In the ecommerce world there are various ways in customer can pay for the order of goods within your e-shop. The basic division is simple - online payments versus cash on delivery (COD).

Fulfillment by FHB provides COD - cash on delivery processing for customers. It is a process where the addressee pays through the delivery courier when taking over the package - from hand to hand. This cash money is then processed, comes to our consolidation bank accounts and within the information system and pairing you get it to your bank account exactly 1: 1.

Delivery companies also modernize their process and within mobile payment terminals the addressee can pay not only with cash but directly with a payment card to the courier.Track you cash on delivery payments with client app Zoe.

COD - Cash on delivery payments have advantages in the spontaneity of the purchase - this payment method, especially in Central and Eastern Europe, is still preferred by 30 to 80 percent of customers. In the Czech Republic and Slovakia it is for example 72 %, in Romania 69 %, in Slovenia 53 % and in Hungary 54 %. Without the COD payment you do not know how to make real money in these markets.

With logistics outsourcing from Fulfillment by FHB you can solve with one partner the complete processing of cash on delivery in all EU countries with emphasis on processing in local currencies - CZK in the Czech Republic, RON in Romania, BGN in Bulgaria, HRK in Croatia, HUF in Hungary, PLN in Poland and of course in EUR in the remaining countries.

Fulfillment by FHB will process your payments and you as an ecommerce seller need one bank account maintained in EUR. We will take care of clearing payments for every single package and managing retaliation from 50+ courier and postal companies within the EU.