Fulfillment by FHB Group offers you efficient shipping to Austria (Versand nach Österreich). Thanks to our strategic location in Central Europe and partnerships with leading Austrian couriers and postal services such as Österreichische Post, DPD Austria, GLS Austria, and others, we ensure faster delivery than traditional cross-border solutions. Moreover, we provide the advantage of a local label with the first tracking scan in Austria, creating the impression that you have a warehouse directly in the country. Combined with our other logistics solutions, you can fully utilize the potential of the demanding Austrian market.
Description of the e-commerce market in Austria
The following information provides a general overview of the state of the e-commerce market in Austria. The data provided is approximate and serves to create a framework for understanding the size and trends of this sector.
- Population (2023): 9 million
- Internet users: 88% of the population
- Share of online shoppers: 76%
- E-commerce revenue (2022): 10.4 billion EUR
- Year-on-year growth: 8%
- Currency: Euro (EUR)
- Share of cash on delivery payments: 4%
Note: This data may vary depending on various factors including economic conditions, technological innovations, and changes in consumer behavior.
Why choose Fulfillment by FHB Group for shipping to Austria?
- Speed and reliability: Our proximity to Austria and advanced logistics solutions allow us to deliver packages extremely quickly and reliably.
- Localized delivery: Thanks to our linehauls, packages are received in Austria, meaning they are labeled as local shipments. This increases customer trust and simplifies the delivery process.
- Comprehensive services: In addition to delivery, we also offer classic fulfillment services tailored to the Austrian market, including eco-friendly solutions that are important to Austrian consumers. Also services including pick and pack, storage, returns processing, and express delivery worldwide. Our warehouses use state-of-the-art automation and sophisticated information systems.
- Local market knowledge: We understand the specifics of the Austrian market, including high customer expectations for service quality and sustainability.
- Multilingual customer support: Our customer support is able to communicate in German, which facilitates problem-solving and increases customer satisfaction.
Our services for the Austrian market:
- Storage
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- Modern warehouses with advanced automation and high energy efficiency
- Strategically located warehouses for efficient distribution throughout Austria
- Effective inventory management considering seasonal fluctuations and high demands of Austrian customers
- Picking and packing
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- Fast and accurate order processing
- Professional packaging with emphasis on sustainability and waste minimization
- Delivery
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- Express delivery throughout Austria (next business day)
- Standard delivery within 1-2 business days from order receipt
- Optimized routes for efficient coverage of Austrian territory including Alpine regions
- Competitive advantage
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- Packages appear local - unique solution in 3PL logistics
- Faster delivery than local couriers - we outperform local competition
- Comprehensive logistics solution tailored to the specifics of the Austrian market with emphasis on sustainability
- Returns management
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- Efficient processing of returned products in compliance with Austrian consumer rights
- Fast refunds to customers
- Cash on delivery
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- Reliable cash on delivery payment solution, which is still popular in Italy
- Secure processing of payments in euros
- Fast transfer of received payments to your account
- Customer service
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- Resolving customer questions and issues with regard to Austrian consumer rights and high expectations
Shipping to Austria with confidence – Fulfillment by FHB Group is your key to success
The Austrian e-commerce market is known for its demanding customers and emphasis on quality and sustainability. With Fulfillment by FHB Group, you have a partner by your side who understands all aspects of logistics in this sophisticated market. Our comprehensive solutions will allow you to:
- Quickly enter the Austrian market without the need to build your own infrastructure
- Provide first-class customer service to Austrian consumers
- Optimize costs and increase the efficiency of your operations in the competitive Austrian environment
- Flexibly scale your business in line with demand growth
- Focus on key aspects of your business while we take care of logistics
Contact us today and find out how Fulfillment by FHB Group can help you with seamless expansion into the Austrian market. Together, we will create a strategy tailored to your e-shop and ensure that your logistics becomes your competitive advantage in Austria.