Fulfillment by FHB Group offers you efficient shipping to Croatia (dostava u Hrvatsku). Thanks to our strategic transport links (linehauls) in Southeastern Europe and partnerships with leading Croatian couriers and postal services such as Hrvatska Pošta, DPD Croatia, GLS Croatia, and others, we ensure faster delivery than traditional cross-border solutions. Moreover, we provide the advantage of a local label with the first tracking scan in Croatia, creating the impression that you have a warehouse directly in the country. Combined with our other logistics solutions, you can fully utilize the potential of the growing Croatian market.

Description of the e-commerce market in Croatia

The following information provides a general overview of the state of the e-commerce market in Croatia. The data provided is approximate and serves to create a framework for understanding the size and trends of this sector.

  • Population (2023): 4 million
  • Internet users: 92% of the population
  • Share of online shoppers: 62%
  • E-commerce revenue (2022): 1.3 billion EUR
  • Year-on-year growth: 18%
  • Currency: Euro (EUR) (since January 1, 2023)
  • Share of cash on delivery payments: 15%

Note: This data may vary depending on various factors including economic conditions, technological innovations, and changes in consumer behavior.

Why choose Fulfillment by FHB Group for shipping to Croatia?

  1. Speed and reliability: Our advanced logistics solutions and strategic transport links allow us to deliver packages to Croatia efficiently and on time, overcoming the challenges of Croatia's diverse topography.
  2. Localized delivery: Thanks to our linehauls, packages are received in Croatia, meaning they are labeled as local shipments. This localized delivery increases your customers' trust.
  3. Comprehensive services: In addition to delivery, we also offer classic fulfillment services tailored to the Croatian market including pick and pack, storage, returns processing, pan-European cash on delivery solution, and express delivery worldwide. Our warehouses use state-of-the-art automation and sophisticated information systems.
  4. Local market knowledge: We understand the specifics of the Croatian market, including customer preferences in different regions.
  5. Multilingual customer support: Our customer support is able to communicate in Croatian, which facilitates problem-solving and increases customer satisfaction.

Our services for the Croatian market:

  • Storage
    • Modern warehouses with advanced automation
    • Strategically located warehouses for efficient distribution throughout Croatia, including islands
    • Effective inventory management
  • Picking and packing
    • Fast and accurate order processing
    • Professional packaging adapted to Croatian preferences and standards
  • Delivery
    • Fast delivery throughout Croatia
    • Optimized routes for efficient coverage of Croatian territory, including islands and coastal areas
  • Returns management
    • Efficient processing of returned products in compliance with Croatian consumer rights
    • Fast refunds to customers
  • Cash on delivery
  • Customer service
    • Resolving customer questions and issues with regard to Croatian consumer rights and expectations

Shipping to Croatia with confidence – Fulfillment by FHB Group is your key to success

The Croatian e-commerce market is known for its rapid growth. With Fulfillment by FHB Group, you have a partner by your side who understands all aspects of logistics in this dynamic market. Our comprehensive solutions will allow you to:

  • Quickly enter the Croatian market without the need to build your own infrastructure
  • Provide first-class customer service to Croatian consumers
  • Optimize costs and increase the efficiency of your operations in the growing Croatian environment
  • Flexibly scale your business in line with demand growth
  • Focus on key aspects of your business while we take care of logistics

Contact us today and find out how Fulfillment by FHB Group can help you with seamless expansion into the Croatian market. Together, we will create a strategy tailored to your e-shop and ensure that your logistics becomes your competitive advantage in Croatia.