Fulfillment by FHB Group offers you efficient shipping to Italy (spedizione in Italia). Thanks to our strategic transport links (linehauls) in Southern Europe and partnerships with leading Italian couriers and postal services such as Poste Italiane, BRT (Bartolini), SDA Express Courier, and others, we ensure faster delivery than traditional cross-border solutions. Moreover, we provide the advantage of a local label with the first tracking scan in Italy, creating the impression that you have a warehouse directly in the country. Combined with our other logistics solutions, you can fully utilize the potential of the Italian market.
Description of the e-commerce market in Italy
The following information provides a general overview of the state of the e-commerce market in Italy. The data provided is approximate and serves to create a framework for understanding the size and trends of this sector.
- Population (2023): 59 million
- Internet users: 84% of the population
- Share of online shoppers: 70%
- E-commerce revenue (2022): 39.4 billion EUR
- Year-on-year growth: 14%
- Currency: Euro (EUR)
- Share of cash on delivery payments: 8%
Note: This data may vary depending on various factors including economic conditions, technological innovations, and changes in consumer behavior.
Why choose Fulfillment by FHB Group for shipping to Italy?
- Speed and reliability: Our advanced logistics solutions and strategic transport links allow us to deliver packages to Italy efficiently and on time, overcoming the country's geographical challenges.
- Localized delivery: Thanks to our linehauls, packages are received in Italy, meaning they are labeled as local shipments. This localized delivery increases your customers' trust.
- Comprehensive services: In addition to delivery, we also offer classic fulfillment services tailored to the Italian market, including processing of cash on delivery payments, which are still popular in Italy. Also services including pick and pack, storage, returns processing, and express delivery worldwide. Our warehouses use state-of-the-art automation and sophisticated information systems.
- Local market knowledge: We understand the specifics of the Italian market, including regional differences and customer preferences in various parts of the country.
- Multilingual customer support: Our customer support is able to communicate in Italian, which facilitates problem-solving and increases customer trust.
Our services for the Italian market:
- Storage
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- Modern warehouses with advanced automation
- Strategically located warehouses for efficient distribution throughout Italy
- Effective inventory management considering seasonal fluctuations typical for the Italian market
- Picking and packing
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- Fast and accurate order processing
- Professional packaging adapted to Italian preferences and standards
- Delivery
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- Fast delivery throughout Italy (1-3 business days from order receipt)
- Optimized routes for efficient coverage of Italy's diverse territory
- Special solutions for delivery to islands and remote areas
- Competitive advantage
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- Packages appear local - unique solution in 3PL logistics
- Faster delivery than local couriers - we outperform local competition
- Comprehensive logistics solution tailored to the specifics of the Italian market
- Returns management
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- Efficient processing of returned products in compliance with Italian consumer rights
- Fast refunds to customers
- Cash on delivery
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- Reliable cash on delivery payment solution, which is still popular in Italy
- Secure processing of payments in euros
- Fast transfer of received payments to your account
- Customer service
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- Resolving customer questions and issues with regard to Italian consumer rights and expectations
Shipping to Italy with confidence – Fulfillment by FHB Group is your key to success
The Italian e-commerce market is known for its diversity, regional differences, and demanding customers. With Fulfillment by FHB Group, you have a partner by your side who understands all aspects of logistics in this complex market. Our comprehensive solutions will allow you to:
- Quickly enter the Italian market without the need to build your own infrastructure
- Provide first-class customer service to Italian consumers
- Optimize costs and increase the efficiency of your operations in the competitive Italian environment
- Flexibly scale your business in line with demand growth and seasonal fluctuations
- Focus on key aspects of your business while we take care of logistics
Contact us today and find out how Fulfillment by FHB Group can help you with seamless expansion into the Italian market. Together, we will create a strategy tailored to your e-shop and ensure that your logistics becomes your competitive advantage in Italy.