Returns management
/ By Rastislav Tinak / E-commerce logistics • Fulfillment • Fulfillment process • Reverse logistics/ • • • • • • • • • • • • / 0 Comments

Reverse Logistics: A Complete Guide to E-commerce Return Management

With the increase in e-commerce orders, the volume of returned shipments is also rising. Hence, no e-shop should underestimate its reverse logistics. Its role is to manage returned merchandise, either by reintroducing it into the offering, repairing it, or recycling the products.

According to Invesp, an online customer is likely to return up to a minimum of 30 percent of the products they order for various reasons. This stands in stark comparison to brick-and-mortar stores, where return rates are nearly 9 percent, a significantly lesser concern.

Furthermore, returns have a negative impact on the environment. Within e-commerce, returned products are the second-largest source of air emissions, according to statistics from the Statista portal. These returns contribute to approximately a quarter of emissions in this context.

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Seasonal peaks are no longer a problem with logistics solution by Fulfillment by FHB Group.
/ By Rastislav Tinak / E-commerce logistics • Press Release/ • • • • • • • • • / 0 Comments

Press Release: Rapid Surge of Orders Driven by Multimillion Euro Investments

Upon completion of the planned investments into the automation and digitization of e-commerce logistics within the hall in Svätý Jur, the company Fulfillment by FHB Group continues its trajectory by opening a new warehouse in Senec. The objective of both logistical centers is to manage the escalating volume of orders stemming from the sharp increase in new clients.

Bratislava – The dominant provider of fulfillment in Central and Eastern Europe has concluded a series of planned multimillion-euro investments into the automation and digitization of the logistical process. Within the primary warehouse in Svätý Jur, the company has thus expanded with an array of automated packaging facilities, sorters, conveyors, and vehicles.

In light of the company’s growth, the opening of another logistical center in Senec has arrived, encompassing approximately 10,000 square meters in its initial phase. These novel spaces unveiled themselves in August 2023 and are equipped, as well as existing ones, with advanced and globally unique technological technologies.

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Seasonal peaks are no longer a problem with logistics solution by Fulfillment by FHB Group.
/ By Rastislav Tinak / E-commerce logistics • Fulfillment process • Logistics outsourcing/ • • • • • • • • • • / 0 Comments

7 Biggest Challenges for E-Commerce Logistics and Fulfillment Centers

One of the most important experiences for a customer with an e-shop is the time from placing the order to its delivery. Speed and flawlessness are therefore primary factors in maintaining customer loyalty in the future and preventing them from switching to competitors.

The e-shop must therefore focus not only on its own presentation, but also on ensuring the most thorough logistics services for products and making the purchase as pleasant as possible for customers. However, there are many more challenges for e-commerce logistics than just ensuring fast delivery and flawless packaging.

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/ By Rastislav Tinak / Automation in logistics • E-commerce logistics • Logistics outsourcing/ • • • • • • • • • • • / 0 Comments

Innovate or Stagnate: Why is Automation Essential for E-Commerce Logistics

The introduction of modern automated technologies not only enhances the e-shop and its warehouses but also brings faster and, above all, error-free solutions to logistics processes. However, many e-commerce or fulfillment companies are waiting for the right time to invest in new technologies.

It is a significant investment that smaller e-shops may not have the funds for or may not be profitable considering current order volumes. Nevertheless, it is a step forward to catch up with or even surpass the competition and thus improve the customer experience.

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Unlock the Benefits of Outsourcing Logistics
/ By Rastislav Tinak / E-commerce logistics • Fulfillment • Logistics outsourcing/ • • • • • • • • • / 0 Comments

10 Reasons to Choose Fulfillment by FHB Group: Unlock the Benefits of Outsourcing Logistics

Global e-commerce is growing at a rapid pace, with consumer demand driving the majority of this growth. More and more users want to shop online, which is something sellers are adapting to by expanding their offer to e-commerce platforms or to new markets.

In this regard, an e-commerce business must cover several important pillars. One of them is the e-shop itself and its capabilities, to ensure flawless logistics and to get the e-shop in front of people with various marketing campaigns.

One pillar without the other can’t function, and the seller often can’t handle all three at once. As a result, e-commerce businesses are increasingly relying on third parties to assist or advance them with individual pillars over their competition. 

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Is cheap fulfillment the right solution for an e-shop.
/ By Rastislav Tinak / E-commerce logistics • Fulfillment • Logistics outsourcing/ • • • • • • • / 0 Comments

Cheap fulfillment: Is it the right solution for an e-shop?

To be successful in a highly competitive e-commerce market, an e-shop must be able to provide logistics that are fast and flawless. However, often times, online retailers are looking for solutions based on cost savings rather than quality when it comes to logistics.

Paying less for logistics is, of course, the goal of every businessman, but not everything that is cheap is also good. This rule applies even more when outsourcing logistics to a fulfillment company, whose main task is to provide the e-shop with top-notch logistics services.

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How work and why matters integrations of e-commerce platforms with 3PL companies.
/ By Rastislav Tinak / E-commerce integration • E-commerce logistics/ • • • • • • • / 0 Comments

Integrations of e-commerce platforms with 3PL companies: how they work and why they matter

Operation of the e-shop currently does not have to take place exclusively on its own web interface. On the contrary, the internet space offers many options for getting your products and business online.

One of the ways to start an e-commerce business is to list your products on the marketplace. Another alternative is to use e-commerce platforms, thanks to which you can create an e-shop by using templates in a few minutes.

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